ORGANIZATIONS' GUIDE back to Toolkit

This section is intended to help organizations assess where they currently stand in terms of workplace climate. Its goal is to help you to reduce workplace bullying and harassment, and to create and sustain respectful workplace climate. While this guide can stand as a template, you will need to customize the approach for your particular circumstances.


SETTING THE VISION

Define the kind of workplace climate that you want to have (and what you don’t want to have).
Many organizations have a vision statement, mission statement, and perhaps a set of values and/or guiding principles. But how well are these translated into daily practice? Does the organization walk its talk? Does it send mixed messages about what it values and what it actually rewards?

Compassionate organization
Just how mistake-friendly and conflict friendly is your organization?
Nine rules for a dysfunctional organization
How well do we walk our talk?
How clear and consistent are our messages?
How effectively do we address conflict, bullying, and harassment?

GATHERING AND ANALYZING INFORMATION

Make workplace behaviour discussable, and use language that reflects the organization’s culture
Develop safe, confidential ways for people throughout the organization to report incidents of workplace bullying and harassment
Assess workplace culture/climate
Pinpoint the types of workplace incidents that are occurring
Track patterns and trends over time
Examine presenting problems to look for contributing factors and root causes
Examine impact on employee well-being
Estimate impact on the organization

RESOURCES: DECIDING TO ACT

Create the business case for a respectful workplace initiative
Set clear goals and realistic expectations
Commit the necessary resources


LAUNCHING A RESPECTFUL WORKPLACE INITIATIVE


Create safe, confidential reporting channels
Create a workplace awareness campaign
Develop and deliver appropriate training
Provide appropriate support services
Encourage and support early identification and early intervention
Tackle longstanding workplace bullying issues
Clear the air and rebuild healthy workplace relationships


EVALUATING THE RESULTS

Monitor progress and evaluate outcomes


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