HOW EFFECTIVELY DO WE ADDRESS CONFLICT, BULLYING, AND HARASSMENT?

  • Do we treat conflict as a learning opportunity and help people to transform conflict?

  • Do we teach people to recognize inappropriate behaviour (in themselves and in others) in its early stages?

  • Do we raise awareness of bullying and harassment?

  • Do we develop employees’, supervisors’, and managers’ skills in addressing bullying and harassment?

  • Do our employees know where and how to report bullying and harassment, and do they feel safe in doing so?

  • Do we have an appropriate range of systems in place to address bullying and harassment? (coaching, counseling, facilitation, mediation, informal or formal investigation, alternative dispute resolution, progressive discipline, postvention)?

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