Many organizations have statements of vision, mission, values, guiding principles. But how well are these understood and put into daily practiced? (Do we walk our talk?)

Some of the more subtle elements include:

• the tone of the workplace (formal or informal, competitive or collaborative, welcoming or unfriendly, supportive or hostile)

• its unwritten rules (“how we really do things here”)

• levels of trust and respect

• how people treat one another

• how valued and accepted people feel

• how the organization handles mistakes, conflict, and negative workplace events

• how engaged employees feel in their work and in the organization

• how actively employee feedback, suggestions, and ideas are encouraged

• employee job satisfaction

• investment in people’s learning and development

• loyalty, commitment, and sustainability planning

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